PARENT APP GUIDE

1	Download the App	2	Registration

The Pikmykid app is available for	Select “Register a New Account” and download on your smartphone’s app	follow the prompts to sign up. You will store (Google-Play, Apple Store). Each	verify your email address and phone user will need to download and	number to complete registration. register on their own smartphone.

Scan below to download!

iOS	Android

3	How to Add a Child	Secure Way of Connecting

Schools might connect your children	*Parents can use our website also -automatically! If you see the "No	parentapp.pikmykid.com to register Children" on screen and the school	and make pick-up changes, report gave one time QR code, then select	student Absence or checkins
“Add Child” to scan the code and add	Note: Announcement is only available one child at a time, else tap on "Need	through the parent phone app. additional help?" to reach our support
desk.

Need Help?

Email support@pikmykid.com

Be sure to include the name of the school, the child’s name, the dismissal ID, and your mobile number, with your
questions.

PARENT APP GUIDE

4	Schedule Pickup Changes	5	Change Default Pick-up

Choose the Child from the Children's	Select Default PickUp from this tab, and choose the date to change the	screen	to	change	your	child's pickup. You will be able to make single	default pick-up mode. If the button or recurring changes	is grayed out, the schools may have
restricted this.

6	Check-in

On Checkin tab, you will be able to complete the check-in for you or your children. Contact App Support if the Check-in tab is not available for you

7	Announce Your Arrival

The app's Pickup tab allows you to see your children, view their pickup mode, and announce your arrival.

App Support

Go to the Account page (at the bottom of your home screen), and
then select "Contact Support". Fill out and submit the form to be
connected with a friendly customer service human or email support@pikmykid.com

PARENT APP GUIDE

QHow do I add a change to my child's dismissal schedule? 1) Select your child's name from the "Children" tab

2) Choose the applicable calendar date when you want the change to start OR Select More Actions on your bottom right corner

3) Select Change Pickup on the box below the calendar OR Create Pickup if using More actions
a.Select “Next” if the change is for one day only OR
b.Select one of the options to repeat the change, choose the last day and days included in the change, then “Next”

4) Select the desired pickup option from the drop-down. Then select who is picking up. 5) Confirm Change to save your selection-You will see a green notification on the top of the screen with the confirmation of the changes.

QHow do I announce my arrival to the school?

1) Parents can only announce at school, during the set dismissal hours, if the school has the Announce feature enabled on the school portal.

2) Make sure your phone's location services are enabled on both your phone and your Pikmykid parent app.

3) Stop at the stop sign and select the GREEN ANNOUNCE button on your Pick Up tab.

QHow do I manage my delegates?

1) Select Account at the bottom of your screen, then select Manage Approved Contacts

2) Select the Create Contact icon (person with a plus sign) to create a new contact. You can also Edit, Delete, or Deactivate delegates as needed by selecting their names. *Inactive delegates will be grayed out and they won't be visible on your list when adding a Delegation to your child's calendar.

3) When editing a contact, you can add photos to delegates, mark them as emergency contacts and select their relationship to each child in your app.

Note: Delegates are not able to see your child on their app until you assign them to your child's calendar for specific dates.